For Buyers

How can I buy products?
Just like any other E-Commerce website where one would browse select and buy products, buying products on the Gokumarket platform is no different. However, ...
Wed, 4 Mar, 2020 at 9:34 AM
How can I Track my Order?
In order to Track or check the status of the product, you bought you can go to: www.gokumarket.com and log in to your account. Select the Ecommernce t...
Thu, 20 Feb, 2020 at 4:20 PM
I receive a faulty product?
The buyer can get in touch with the seller if a faulty product is received, however, if both the parties fail to sort out the issue, a dispute can be raised...
Thu, 20 Feb, 2020 at 4:37 PM
My product is not received yet?
The buyer can reach the seller and can also check with the logistics if the tracking number is available. If the buyer fails to track the product and gets n...
Fri, 14 Feb, 2020 at 5:17 PM
My seller is asking for direct payment, should I transfer?
Payment made directly to the seller would mean trade done outside of the GokuMarket platform as there will be no transaction entry in the system as well as ...
Mon, 17 Feb, 2020 at 4:59 PM
My seller is convincing me to accept the delivery!
Since the E-commerce payment system in GokuMarket is an automated process the buyer should not accept any deliveries without confirming the product and the ...
Mon, 17 Feb, 2020 at 4:45 PM